Design Strategy: Turning opportunities into an actionable future vision by balancing desirability, viability, and feasibility.

At our product innovation design agency, Design Strategy is the cornerstone of our approach to solving complex problems and driving innovation. By defining robust frameworks and leveraging our deep expertise in Growth Strategy, Customer Experience Design, organisational aOrg Activation, and Venture Building, we create actionable roadmaps that align with your strategic business objectives. Our goal is to build new perspectives and deliver transformative solutions that propel your business forward.

What is Design Strategy?

Design Strategy involves the application of strategic thinking to design. It encompasses understanding the client’s business, strategic mandates, and organisational needs, and steering the design team to meet these requirements. By aligning strategic business questions with innovative design solutions, we ensure that every project not only addresses immediate needs but also contributes to long-term growth and success.

Our Design Strategy Services

1. Framework Definition

We define comprehensive frameworks that deconstruct complex problems and build new perspectives. This involves breaking down intricate issues into manageable components and reassembling them into coherent, innovative solutions.

2. Growth Strategy and Best Practices

Leveraging our knowledge of best practices in Growth Strategy, we help businesses identify opportunities for expansion and improvement. This includes market analysis, trendscaping, and benchmarking to position clients' businesses for sustainable growth.

3. Customer Experience Design

We specialise in Customer Experience Design, focusing on creating exceptional interactions that delight users and drive loyalty. Our strategies are informed by thorough research and a deep understanding of user needs and behaviours.

4. Organisational Activation and Venture Building

Our expertise in Org Activation ensures that your organisation is ready to implement and sustain new initiatives. We also support Venture Building, helping you develop new business ventures from the ground up, ensuring they are strategically aligned and viable.

5. Stakeholder Alignment and Facilitation

We excel in facilitation skills, and building stakeholder alignment through workshops and collaborative sessions. This ensures that all parties are on the same page, fostering a unified approach to design and innovation.

6. Strategic Business Alignment

Understanding clients' business, strategic mandates, and organisational structure is crucial. We align strategic business questions with design solutions, ensuring that our work supports your overarching goals and drives tangible results.

Research and Insights

7. Secondary Research

We conduct comprehensive secondary research, including ecosystem analysis, benchmarking, trendscaping, and market and competitor analysis. This provides a solid foundation of insights that inform our strategies and designs.

8. Stakeholder and Expert Interviews

Our team plans and conducts stakeholder and expert interviews to gather in-depth insights. These interviews help us understand diverse perspectives and identify key opportunities and challenges.

9. Quantitative and Qualitative Research

We prepare and run both quantitative and qualitative research to identify valuable insights and define user archetypes. This dual approach ensures a holistic understanding of user needs and market dynamics.

10. Workshop Facilitation

We facilitate workshops with clients, partners, and customers for ideation, co-creation, future casting, prioritisation, and alignment. These sessions foster creativity and collaboration, leading to innovative and practical solutions.

11. Concept and Feature Prioritisation

We define and prioritise concepts and features, assessing their product-market fit and strategic alignment. This process ensures that the most impactful ideas are brought to the forefront and developed into tangible solutions.

Benefits and Value of Design Strategy

1. Clarity and Direction

Our design strategy services provide clarity and direction, helping businesses navigate complex challenges and identify clear pathways to success. By deconstructing problems and building new perspectives, we enable informed decision-making and strategic alignment.

2. Informed Decision-Making

Through comprehensive research and insights, we equip businesses with the information needed to make informed decisions. Our ecosystem analysis, benchmarking, and trend-scaping provide a deep understanding of the market landscape.

3. Enhanced Collaboration

Our facilitation skills and stakeholder alignment workshops foster enhanced collaboration. By bringing together diverse perspectives, we ensure that all stakeholders are engaged and committed to the project’s success.

4. Strategic Alignment

Aligning strategic business questions with design solutions ensures that our work supports your business goals. This strategic alignment drives meaningful outcomes and long-term growth.

5. Innovation and Growth

Our focus on growth strategy, customer experience design, and venture building drives innovation and growth. By identifying new opportunities and creating actionable roadmaps, we help businesses stay ahead of the curve.

Additional Qualifications

  1. Research skills: Ability to conduct qualitative and quantitative research and integrate findings into the strategy.
  2. Synthesis skills: Ability to combine various information and perspectives into a coherent whole.
  3. Media literacy: Ability to effectively use different media and communication channels to convey the strategy.

Conclusion

Overall, the design strategist plays a crucial role in developing and implementing strategies aimed at creating long-term value and promoting innovative solutions. They bridge the gap between the creative and business aspects of a project, contributing to the achievement of strategic objectives. By defining robust frameworks, leveraging best practices, and fostering collaboration, we create actionable roadmaps that align with your strategic objectives. Our integrated approach ensures that design strategy is seamlessly linked with other disciplines such as prototyping, design modelling, industrial design, and user experience design, providing a comprehensive solution that drives business success.