Phoenix Design at the MuC 2017
The contribution by Phoenix Design for the conference MENSCH UND COMPUTER 2017 [Humans and Computers] has been accepted. Our Interaction Designer Carolin Schmitt and Johannes Schäfer will participate in this expert conference taking place on 10–13 September 2017 in Regensburg (Germany), giving a 30-minute practice-oriented speech about the Care-O-bot 4 User Experience.
The speech entitled “What’s the Effect of Care-O-bot 4 on the Selling Floor? Evaluating the User Experience of a Service Robot” is based on the research paper by Carolin Schmitt at Stuttgart Media University [Hochschule der Medien Stuttgart]. In her paper, the designer investigates how visitors to the electronics store Saturn in Ingolstadt reacted to the Fraunhofer IPA Care-O-bot designed by Phoenix Design. There, “Paul” acts as a shop assistant, welcoming customers and helping them find products. The focus of the survey is on a qualitative evaluation of the effect (User Experience) of this service robot, and the mode of operation and the results will be presented at the conference.
Johannes Schäfer is the Phoenix Design mentor for this research project. In cooperation with Fraunhofer IPA and Phoenix Design colleagues, different scenarios, interactions and personalities were defined for “Paul”. The speech will pay particular attention to the intended and perceived effect and personality of this service robot.
This contribution is intended for all User Researchers, designers, and everybody interested in robotics – please register at http://muc2017.mensch-und-computer.de/anmeldung/.
The aim of the conference series “Mensch und Computer” is to bring together different specialist and practical areas within a developing information society and to provide the framework to engage in a productive discourse, learning from each other so that as many people as possible can derive benefits from this. The conference is organised jointly by the Technical Committee on human-computer interaction at the Gesellschaft für Informatik and the German UPA, the professional association of Usability und User Experience Professionals. Phoenix Design supports this conference as a sponsor.