Service Design Project at the Stuttgart Media University
November 2017 marked the start of the project “Delivery Experience” at the Hochschule der Medien (HdM) in Stuttgart [Stuttgart Media University]. Interaction Designers Carolin Schmitt, Claudia Tietge and Stephan Thiemt (from left to right) are Visiting Lecturers, mentoring the Service Design Project during the current winter semester.
In order to find answers to the question of “How can we design services of urban logistics in ways that are more pleasant, fairer and more positive?”, students from the Information Design degree programme will develop concepts to improve logistics bottlenecks.
With the support of the Phoenix Design experts, the students from the 3rd, 4th and 7th semesters will walk through an entire design process, starting with research and analysis, moving on to ideation, and continuing all the way to the final visual design. On 23 January 2018, the semester project will end, with the students presenting their results at the Phoenix Design studio in Stuttgart.